Frequently asked questions
Which platforms does Refurbli support?
Out of the box we support eBay and WooCommerce, with a generic core layer that can be extended to other channels.
How are workspaces separated?
Each workspace has its own isolated data: items, orders, files and integrations are all scoped by workspace_id in the database.
Can I run multiple brands or clients?
Yes. Use a separate workspace per brand or client to keep operations clearly separated.
Is there a free trial?
Yes. New accounts start on the Free plan and you can upgrade to Pro at any time from inside the app.
Can I cancel at any time?
Yes. There are no long-term contracts; you can cancel before your next billing cycle and you will not be charged again.
Where is my data stored?
Data is stored securely in the EU using a managed PostgreSQL database. Backups are taken regularly so you can restore if needed.
How do I get support?
You can reach us at support@example.com. Pro customers receive priority support.